Viytrix (“Viytrix”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, purchase our services or otherwise interact with Viytrix.
By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
Viytrix is a digital creative and development business providing services including website design and development, graphic design, branding, video and photo editing, social media content and AI-assisted creative services.
For the purposes of applicable UK data protection legislation, Viytrix is responsible for determining how and why personal information is processed where we act as the data controller.
If you have questions regarding this Privacy Policy or how your information is handled, please contact Viytrix using the contact details provided on our website.
Depending on how you interact with Viytrix, we may collect some or all of the following information:
This may include:
We only request information that is reasonably necessary for the relevant purpose.
When you visit our website, certain technical information may be collected automatically, depending on the tools and services used on the website.
This may include:
We may use personal information to:
We will only use personal information where we have a lawful basis for doing so.
Depending on the circumstances, we may process personal information on one or more of the following legal bases:
Where processing is necessary to provide services you have requested or to take steps at your request before entering into a contract.
Where processing is necessary for our legitimate business interests and those interests are not overridden by your rights and interests.
Where we are required to process information to comply with a legal or regulatory obligation.
Where we ask for your consent to process information for a particular purpose, you may withdraw that consent at any time.
If you contact Viytrix through a website form, email or another communication method, we may collect the information you provide.
This information may include your name, email address, telephone number, business details and message.
We use this information to respond to your enquiry and, where applicable, provide the requested services.
We do not sell contact-form information to third parties.
If you become a Viytrix client, we may process information necessary to provide our services.
This may include contact details, project information, billing information, files and other information relevant to your project.
We may retain this information for legitimate business, accounting, contractual and legal purposes.
Where payments are made for Viytrix services, payment information may be processed by the relevant payment provider.
Viytrix does not generally need to store complete payment card details.
Payment providers may process your information in accordance with their own privacy policies and terms.
We recommend reviewing the privacy information provided by the relevant payment provider before making a payment.
Where Viytrix develops a website for a client, the website may contain personal information belonging to that client or the client's customers.
Unless otherwise agreed, Viytrix's role in relation to personal information contained within a client's website will depend on the services being provided and the contractual arrangements in place.
Clients are responsible for ensuring that their own websites have appropriate privacy notices, cookie policies and other required documentation where applicable.
Where Viytrix processes personal information on behalf of a client, additional data protection arrangements may be required.
Our website may use cookies and similar technologies.
Cookies are small files stored on your device which can be used to enable website functionality, remember preferences, understand website usage and, where applicable, support analytics or marketing.
Cookies may be:
The specific cookies used by our website may change over time depending on the services and technologies we use.
Where consent is legally required, we will request consent before using non-essential cookies.
You can also control or delete cookies through your browser settings.
We may use analytics services to understand how visitors use our website and to improve its performance and usability.
Analytics services may collect information such as:
Where required by law, we will obtain appropriate consent before using analytics technologies that are not strictly necessary.
Viytrix may use third-party artificial intelligence tools and platforms as part of our creative and business processes.
Depending on the service being provided, information or project materials may be processed using AI tools.
We will take reasonable steps to avoid submitting unnecessary personal or confidential information to AI services.
Where client materials are required to be processed by an AI service, this may be disclosed or agreed as appropriate to the project.
Third-party AI providers operate under their own privacy policies and terms. We do not control how those providers operate their services.
Clients should inform Viytrix before supplying highly confidential or sensitive information that they do not want processed using third-party services.
Viytrix may use third-party services to operate its business and provide services.
These may include:
These providers may process personal information on our behalf or independently as data controllers.
Where appropriate, we will take reasonable steps to ensure that personal information is handled in accordance with applicable data protection requirements.
Some third-party service providers used by Viytrix may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place where required by applicable data protection law.
Such safeguards may include adequacy regulations, approved contractual protections or other lawful transfer mechanisms.
We take reasonable technical and organisational measures to protect personal information against:
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should avoid sending unnecessary sensitive information through ordinary website forms or email.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The length of time information is retained may depend on:
When information is no longer required, we will take reasonable steps to delete or securely dispose of it where appropriate.
Depending on the circumstances, UK data protection law may give you rights including:
These rights are not absolute and certain legal exceptions may apply.
To exercise a relevant right, please contact Viytrix using the contact details provided on our website.
We may contact existing clients regarding services, projects or business matters.
Where required, we will obtain appropriate consent before sending direct electronic marketing communications.
You may opt out of marketing communications at any time by contacting us or using the unsubscribe option included in the relevant communication.
We will not sell your personal information to marketing companies.
Our website and services are not specifically directed towards children.
We do not knowingly collect personal information from children where such collection is not appropriate or permitted.
If you believe a child has provided personal information to Viytrix without appropriate consent, please contact us so that we can investigate and take appropriate action.
Viytrix may maintain profiles or pages on social media platforms.
Interactions with those platforms are subject to the privacy policies and terms of the relevant social media provider.
If you contact Viytrix through social media, the platform may process your information in accordance with its own policies.
Viytrix may display completed work for portfolio and promotional purposes where permitted under our agreement with the Client.
Where client information is included in promotional material, we will take reasonable steps to avoid unnecessarily displaying personal information.
Clients may contact Viytrix if they have specific confidentiality or privacy requirements.
If we become aware of a personal data breach, we will assess the incident and take appropriate steps in accordance with applicable data protection law.
Where notification to affected individuals or a supervisory authority is legally required, we will make such notification within the applicable timeframe.
Our website may contain links to websites operated by third parties.
We are not responsible for the privacy practices, security or content of third-party websites.
You should review the privacy policy of any third-party website you visit.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.
The latest version will be published on this page with the relevant “Last updated” date.
If you have questions about this Privacy Policy, wish to exercise your data protection rights or have concerns about how your personal information is handled, please contact Viytrix through the contact details provided on our website.
Viytrix
Website: viytrix.com
Last updated: 27 August 2026